Retail Shortage Control - Part Time
Burlington Stores, Inc. · Orange, CT · 3 wk ago
Finance$16.94/hrPart-time
Joining the Team
Contribute to a secure shopping environment while delivering exceptional customer service as a Shortage Control Associate (SCA).
Key Responsibilities
- Maintain a professional appearance and wear designated dress standards, radio, and earpiece.
- Stand at the front of the store, remain vigilant, and be aware of your surroundings.
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
- Reduce opportunities for theft, shoplifting, and other dishonest activities by monitoring the entrance throughout shifts.
- Identify and report theft incidents or suspicious subjects to the Manager on Duty.
- Provide support in training associates on shortage reduction programs and processes.
- Model safety as a top priority and address any unsafe practices promptly.
Qualifications
- 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
- Able to stand and walk for extended periods of time and visually monitor the store environment.
- Able to maintain confidentiality.
- Able to review, analyze, and comprehend business trends.
- Able to exhibit a positive demeanor, strong posture, and energetic greeting.
- Able to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
- Able to communicate effectively with customers and co-workers.
- Able to lead with excellent communication and foster productive business relationships.
Benefits
- Competitive wage of $16.94 per hour.
- Flexible hours, including nights, weekends, and holidays.
- Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
- Up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
About the Role
The Shortage Control Associate (SCA) plays a crucial role in ensuring a secure shopping environment and enhancing the overall customer experience.