Retail Shortage Control - Part Time

Job Summary

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

About the Role

Your role directly impacts the store's security and the overall shopping experience for our customers. You will engage with our customers and associates in a manner consistent with our company core values.

Responsibilities

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• Create a secure environment and reduce opportunities for theft
• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand the role you play in keeping your store and assets safe and secure
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address any unsafe practices promptly
• Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty once identified

Requirements

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Able to maintain confidentiality
• Able to review, analyze and comprehend business trends
• Able to exhibit a positive demeanor, strong posture, and energetic greeting
• Able to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
• Able to communicate with customers and co-workers
• Able to exhibit excellent leadership skills that support fostering productive business relationships

Qualifications

• Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required

Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Burlington's benefits package which includes medical coverage and a 401(k) plan
• Up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law