Retail Shortage Control - Part Time

About the role

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.

Responsibilities

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• Create a secure environment and reduce opportunities for theft
• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand the role you play in keeping your store and assets safe and secure
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address any unsafe practices promptly

Requirements

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Able to maintain confidentiality
• Able to review, analyze and comprehend business trends
• Able to exhibit a positive demeanor, strong posture, and energetic greeting
• Able to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making
• Able to communicate effectively with customers and co-workers
• Able to demonstrate excellent leadership skills that support fostering productive business relationships

Qualifications

• Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required

Skills

• Command Presence
• Knowledge and Communication
• Support and Guidance

Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan
• Up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law

Pay

$16.9 per hour - $16.9 per hour

Schedule

Flexible schedule; including nights, weekends, and holidays as required