Retail Shortage Control - Part Time

Joining the Team

Contribute to a secure shopping environment while delivering exceptional customer service as a Shortage Control Associate (SCA).

Key Responsibilities

• Maintain a professional appearance and wear designated dress standards, radio, and earpiece.
• Stand at the front of the store, remain vigilant, and be aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
• Reduce opportunities for theft, shoplifting, and other dishonest activities by monitoring the entrance throughout shifts.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty.
• Support training associates on shortage reduction programs and processes.
• Model safety as a top priority and address any unsafe practices promptly.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods of time and visually monitor the store environment.
• Confidentiality maintained.
• Review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Disciplined decision-making and excellent communication with customers and co-workers.
• Strong leadership skills to foster productive business relationships.

Benefits

• Competitive wage: $15.16 per hour.
• Flexible hours.
• Associate discount.
• Burlington's benefits package including medical coverage and a 401(k) plan.
• Paid time off and holidays after one year of service.

Location and Contact Information

Address: 1200 South Abeline St, Aurora, 00481, USA.