Retail Shortage Control - Part Time

Job Summary

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

About the Role

Your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.

Responsibilities

• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• Create a secure environment and reduce opportunities for theft
• Exhibit command presence, maintain a professional appearance, and remain vigilant and aware of your surroundings
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Identify and report theft incidents and/or suspicious subjects to your Manager on Duty once identified
• Support and train associates on shortage reduction programs and processes
• Model safety as a top priority and address any unsafe practices promptly

Requirements

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations (preferred)
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Able to maintain confidentiality
• Able to review, analyze, and comprehend business trends
• Able to exhibit a positive demeanor, strong posture, and energetic greeting
• Able to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making
• Able to communicate effectively with customers and co-workers
• Able to lead and foster productive business relationships

Qualifications

• Flexible schedule, including nights, weekends, and holidays as required

Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Burlington's benefits package which includes medical coverage and a 401(k) plan
• Paid time off annually after one year of service
• Paid holidays
• Paid sick time in accordance with applicable law

Pay

$16.94 per hour

Schedule

Part-time, flexible hours