Retail Shortage Control - Part Time

Joining the Team

Contribute to a secure shopping environment while delivering exceptional customer service as a Shortage Control Associate (SCA).

Key Responsibilities

• Maintain a professional appearance and wear designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remain vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
• Reduce opportunities for theft, shoplifting, and other dishonest activities by monitoring the entrance throughout shifts.
• Identify and report theft incidents and suspicious subjects to the Manager on Duty.
• Provide support in training associates on shortage reduction programs and processes.
• Model safety as a top priority and address any unsafe practices promptly.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Able to stand and walk for extended periods of time and visually monitor the store environment.
• Able to maintain confidentiality.
• Able to review, analyze, and comprehend business trends.
• Able to exhibit a positive demeanor, strong posture, and energetic greeting.
• Able to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
• Able to communicate effectively with customers and co-workers.
• Able to lead with excellent communication and foster productive business relationships.

Benefits

• Competitive wage: $17.13 per hour.
• Flexible hours.
• Associate discount.
• Burlington's benefits package available to part-time associates after one year of service, including medical coverage and a 401(k) plan.
• Paid time off and holidays.

Location and Contact Information

Address: 24111 Hwy 99, Edmonds, WA 98026
Posting Number: P1-1070859-7