Retail Shortage Control - Part Time

Job Summary

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. Your role directly impacts the store's security and the overall shopping experience for our customers.

Key Responsibilities

• Maintain a professional appearance and wear designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remain vigilant, and be aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft by monitoring the entrance for the entire duration of every shift.
• Identify and report theft incidents and/or suspicious subjects to the Manager on Duty once identified.
• Provide support in training associates on shortage reduction programs and processes.
• Role-model safety as a top priority and address any unsafe practices promptly.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Exhibit a positive attitude and expertise in store shortage reduction programs.
• Communicate information about theft prevention during store rallies.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.

Benefits

• Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan.
• Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.