Retail Selling Support Associate - Womens Clothing, Rosedale Center - Part Time
About the role
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Macy’s Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day.
Responsibilities
- Help customers express their personal style and turn fashion into a source of inspiration
- Create meaningful connections through genuine, engaging conversations
- Actively circulate the sales floor to understand each customer’s needs
- Share the benefits of our loyalty programs
- Guide customers through a seamless shopping journey from start to finish
- Maintain merchandise standards
- Support fitting room and sales floor upkeep
- Aid in fulfillment to ensure a polished, shop-ready environment
Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Be comfortable communicating and collaborating with customers and colleagues
- Meet daily sales goal challenges
- Acquire new customers by opening credit accounts and sharing loyalty benefits
- Enjoy meeting people, learning about them, and sharing information
- Be resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- Can handle electronic devices with no problem
Essential Physical Requirements
- Talking
- Lifting at least 25lbs.
- Standing for at least two consecutive hours
- Stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level
- Close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
What We Can Offer You
- Comprehensive health and wellness coverage
- 401(k) match to invest in your future
- Paid time off
- Eighth paid holidays
- Continuous learning and leadership development
- Opportunities to build community through Colleague Resource Groups and volunteer opportunities
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today!
Information regarding hours per week needed for benefit eligibility purposes can be found here.