Retail Salesperson

About the Company

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and over $4.5 billion in tire and auto service sales, Bridgestone Retail Operations offers a dynamic environment to build a career while contributing to the mission of serving society with superior quality.

About the Role

The Automotive Retail Salesperson is a dynamic and sales-focused role crucial to our team's success. This position entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs. You will use your energetic demeanor to sell the visit, persuading potential customers to engage with our automotive services. Through effective communication, you will build strong customer relationships, promote products and services, and establish clear time commitments for service appointments. Additionally, the role involves conducting transaction procedures with precision and efficiency to ensure a seamless customer experience.

Responsibilities

• Operate as a motivated sales individual.
• Build customer satisfaction and loyalty.
• Merchandise, advertise, and promote products and services.
• Respond energetically to every customer, both on the phone and in the store.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Desire to succeed in a retail environment.
• 2 years of consumer retail sales experience.
• Ability to communicate with and assist customers in sales and complaint resolution to ensure retention and loyalty.
• Problem-solving skills related to customer complaints.
• Valid automobile driver’s license at all times; ability to drive customer and company vehicles.

Benefits

• Medical, Dental, and Vision insurance starting on day 1.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program.
• Professional development resources and mentorship.
• Corporate Social Responsibility activities.
• Inclusive and dynamic work environment.

Pay

Pay Range: $19.20 - $28.68 per hour.

Company Values

• Give Back to You: Professional development and community involvement.
• Integrity & Teamwork: Commitment to doing things right, together.
• Free to Be: Encouragement to bring your whole self to work and champion all perspectives.