Jobs · Business Development · Pennsylvania

Retail Sales Worker Lead - Lackawanna County Prison

Aramark · Scranton, PA · 1 mo ago
On-siteBusiness DevelopmentFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: Job Description (intro) maybe "About the role". Responsibilities: many bullet points. Qualifications: list. Skills: maybe "Mathematical skills", "computer literate", "ability to operate equipment", "fluent in native language", "well groomed". Benefits: none mentioned. Pay: none. Schedule: mentions "flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays". That's schedule info. So we can include Schedule section. We need to not repeat job title as heading. Use

for each section heading. Use
  • for lists. Use

    for prose. We must preserve all substantive info, not invent. Remove boilerplate like EEO, mission statements, etc. Also remove "About Aramark" sections (mission, etc.) unless they contain substantive role info? They are generic company info, not specific to role, so remove. We need to include "About the role" section: maybe the introductory paragraph(s) before responsibilities. The job description includes: "The Retail Sales Lead Worker coordinates store operations, supporting and training the utility workers and cashiers. Assign the day's work tasks to the Sales Associates and General Utility Workers; ensuring all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service. Retail Sales Lead Workers are expected to serve as an example for the Retail Workers and General Utility Workers to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise. Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management." That's prose; we can put in

    . Responsibilities: list bullet points from "Job Responsibilities" section. Need to capture each bullet. Let's extract: - Perform all Sales Associate and General Utility Worker duties - Hold pre-shift meetings to ensure that the team is aware of the day's tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations - Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests. - Ensure all guests are greeted when they walk into the store - Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals - Ensure everything operates smoothly in the manager's absence and that all customer relations issues are handled effectively - Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner - Keep an inventory of stock, noting any out-of-stock items or possible shortages - Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand - May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis - Must always ensure cleanliness and a pleasant atmosphere store - Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs - Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift - May perform nightly audit of cashier documentation - Retail Leads assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Sales Associates and General Utility Workers - May assist with hiring General Utility Workers and Sales Associates - May be required to coordinate, correct, supervise and submit payroll for the department, ensuring accuracy, proper transfer of labor and timely weekly reporting Also there is a sentence: "At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice." That's more generic; maybe include as part of responsibilities? It's about job duties may change. Could be included as a note but it's not a specific duty; maybe we can include as a paragraph under Responsibilities? It's not a list item but could be prose. We'll include as a

    after the list. Qualifications: list bullet points from "Qualifications" section: - Previous retail experience preferred - Mathematical skills are required to facilitate sales reports and audits - Must be of legal age to work with alcohol - Must provide proof of having earned a responsible alcohol training and certification program where applicable - Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays - Must be fluent in the native language, both spoken and written - Must be computer literate in MS Office programs - Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System - Must be well groomed and always maintain a high level of professionalism - This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. - This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education: there is a heading "Education" but no content after? Actually after Qualifications there is "Education About Aramark". No specific education requirements given. So we should not create an Education section because no specific content. Skills: we could extract skills from qualifications: mathematical skills, computer literate, ability to operate equipment, fluent language, well groomed. But we already have qualifications section; maybe we can combine qualifications and skills? The instruction says use headings for sections like Skills if there is real specific content. We have qualifications already; we could treat qualifications as the section. Skills could be omitted if not distinct. But we have qualifications list includes skills; we could keep Qualifications and not Skills. However we need to decide: The posting includes qualifications that are essentially skills. We could have a Qualifications section and maybe a Skills section if we want to separate but risk duplication. Better to have Qualifications section covering all. The instruction: "Prefer a few substantive sections over many thin ones." So we can have About the role, Responsibilities, Qualifications, Schedule. That's four sections. Schedule: we have "Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays". That's schedule info. Could be placed under Schedule heading as a

    . Also maybe mention rotational schedule. We should not include Benefits, Pay as none. Now construct HTML. We need to ensure we don't include any boilerplate like EEO, mission statements, etc. Also remove duplicated lines. Let's craft:

    About the role

    The Retail Sales Lead Worker coordinates store operations, supporting and training the utility workers and cashiers. Assign the day's work tasks to the Sales Associates and General Utility Workers; ensuring all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service. Retail Sales Lead Workers are expected to serve as an example for the Retail Workers and General Utility Workers to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise. Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management.

    Responsibilities

    • Perform all Sales Associate and General Utility Worker duties
    • Hold pre-shift meetings to ensure that the team is aware of the day's tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations
    • Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.
    • Ensure all guests are greeted when they walk into the store
    • Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals
    • Ensure everything operates smoothly in the manager's absence and that all customer relations issues are handled effectively
    • Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
    • Keep an inventory of stock, noting any out-of-stock items or possible shortages
    • Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand
    • May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis
    • Must always ensure cleanliness and a pleasant atmosphere store
    • Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs
    • Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
    • May perform nightly audit of cashier documentation
    • Retail Leads assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Sales Associates and General Utility Workers
    • May assist with hiring General Utility Workers and Sales Associates
    • May be required to coordinate, correct, supervise and submit payroll for the department, ensuring accuracy, proper transfer of labor and timely weekly reporting

    At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

    Qualifications

    • Previous retail experience preferred
    • Mathematical skills are required to facilitate sales reports and audits
    • Must be of legal age to work with alcohol
    • Must provide proof of having earned a responsible alcohol training and certification program where applicable
    • Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
    • Must be fluent in the native language, both spoken and written
    • Must be computer literate in MS Office programs
    • Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
    • Must be well groomed and always maintain a high level of professionalism
    • This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
    • This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

    Schedule

    Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays.

    Check if any content duplicated: The schedule sentence also appears in qualifications; we have it both places. That's duplication but we kept it in qualifications as a bullet; we also have schedule section with same sentence. Might be considered duplication. The instruction: "Remove duplicated lines". So we should avoid duplicating the same sentence. We could either keep schedule info only in qualifications and not have a separate schedule section, or keep schedule section and remove from qualifications. Since schedule is a specific aspect, we could move it to Schedule section and remove from qualifications bullet. However qualifications bullet about flexibility is also a qualification. But we could keep it there and not have schedule section. The instruction says include a section only when posting has real specific content for it. Schedule content exists (flexible, rotational schedule). So we could have schedule section and keep qualifications without that bullet. But then we lose that qualification detail. However the qualification about flexibility is also a qualification; we could keep it there and also have schedule section but that would duplicate. Better to move it to schedule section and remove from qualifications to avoid duplication. But then we lose a qualification about flexibility; but schedule section covers it. The qualifications list still includes other items; we can drop that bullet. Let's adjust qualifications: remove the bullet about flexible schedule. Now qualifications list: - Previous retail experience preferred - Mathematical skills are required to facilitate sales reports and audits - Must be of legal age to work with alcohol

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