Retail Sales - University Commons Rack

About the role

As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals.

Responsibilities

• Work with the team to ensure the salesfloor stays "runway ready", sized, and filled in through re-merchandising and straightening throughout the day
• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), including operating a point-of-sale system, bagging items of all sizes, and handling bulky or heavy items
• Create a smooth fitting room experience by greeting and assisting customers and sorting and returning clothing to the floor
• Maintain a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
• Demonstrate expertise in all technologies used in the store environment
• Adhere to all operational, merchandise, and asset protection standards
• Promote initiatives like the Nordstrom Rewards program

Requirements

• Clear, effective communication with strong interpersonal skills
• Accountability, initiative, and a high level of ownership
• Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment
• Ability to work a flexible schedule based on business needs

Physical Requirements

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling
• Handling bulky and awkwardly shaped items, including reaching for and lifting items above the head
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay

$17.70 - $18.40 hourly. Pay offers are dependent on location, job-related knowledge, skills, and experience.

Benefits

• Medical, vision, and dental insurance
• Retirement and 401k options
• Paid time away, holidays, and PTO accruals
• Life insurance and disability coverage
• Merchandise discount and EAP resources
• Eligibility for performance-based incentives/bonuses (requirements may apply based on location, job level, classification, and length of employment)