Retail Sales Technician

About the role

At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices
• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers
• Upsell Asurion products and achieve sales goals
• Contribute & support in market, based on needs of the business and store locations
• Efficiently multitask in a dynamic retail environment
• Self-manage and set priorities

Requirements

• 1+ years of customer service/retail sales experience
• 6+ months of experience with product service support or technology repair (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule, including weekends and holidays
• Demonstrated ability to multitask efficiently in a fast-paced environment
• A passing background check (criminal and drug test)

Qualifications

• Passing background check (criminal and drug test)

Skills

• Customer service focus
• Troubleshooting and repairing tech devices
• Sales skills

Benefits

• Ongoing training to grow your skills and hands-on training
• Unlimited monthly bonus potential for great sales!
• Competitive hourly pay and benefits
• Career growth opportunities based on your interests

Pay

$17.00 per hour + uncapped sales & repair incentive. Average incentive potential is $546/month, with unlimited earning potential!

Schedule

Flexible retail schedule, including weekends and holidays