Retail Sales Support-The Pinnacle Bristol

About the Role

As a Sales Support associate at Bath & Body Works, you will support delivering the sales plan through selling effectiveness by understanding customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in company values and product knowledge.
• Create genuine connections with customers by uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Recover and replenish merchandise on the sales floor to brand standards.
• Process merchandise to be sales floor ready and maintain the back room.
• Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases and keeping the cash wrap neat, clean, and stocked.
• Engage in constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products and maintain the store’s visual appearance.
• Consistently lift 10 pounds and up to 50 pounds.
• Maintain a safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Uphold company values, policies, and procedures.

Qualifications

• Thrives in a customer-first retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Availability to work peak days and times, including varied shifts, evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• On-demand access to earned wages through DailyPay.
• Tuition-free education in partnership with Guild, plus tuition reimbursement and scholarship opportunities for post-secondary education programs.
• Voluntary medical, dental, vision, short-term disability, life, and AD&D coverage through The American Worker (eligibility and benefits vary by state).
• No-cost mental health and well-being support through the Employee Assistance Program (EAP).
• Paid time off, paid parental leave, and access to family-building benefits.
• 40% merchandise discount and free products to experience and share the brand.

Visit bbwbenefits.com for more details.