Retail Sales Support-Southern Tier Crossing

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At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

About the role

As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness by understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
• Recover and replenish merchandise on the sales floor to brand standards
• Process merchandise to be sales floor ready and maintain the back room
• Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked
• Perform physical activities including standing, walking, reaching, and lifting (consistently lift 10 pounds and up to 50 pounds), climbing ladders, bending, and kneeling to obtain products and maintain store appearance
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
• Maintain our values, policies, and procedures

Requirements

• Thrives in a customer-first based retail environment
• Demonstrated sales and customer experience results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to de-escalate store and customer situations effectively
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• Limited Medical Benefit Plans with access to a national PPO network, prescription drug coverage, and telemedicine (free consultations). Note: Minnesota, New Mexico, and Vermont residents are not eligible; benefits vary for Kansas and Ohio residents
• Dental coverage
• Vision coverage for frames and eye exams
• Care benefits with unlimited access to Care.com for finding and booking short-term and ongoing care
• No-cost mental health and wellbeing support through Employee Assistance Program (EAP)
• On-demand access to earned wages through DailyPay (daily, weekly, or as needed)
• 40% merchandise discount and free Bath & Body Works product