Retail Sales Support-ALAMANCE CROSSING

About the role

As a Sales Support associate at Bath & Body Works, you’ll support delivering the sales plan by understanding customers’ needs and helping them find the best products. You’ll contribute to a positive, high-energy environment while delivering exceptional and consistent customer experiences that drive sales growth.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in company values and product knowledge.
• Create genuine connections with customers by uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Recover and replenish merchandise on the sales floor to brand standards.
• Process merchandise to be sales floor ready and maintain the back room.
• Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases and keeping the cash wrap neat, clean, and stocked.
• Perform physical activities such as standing, walking, reaching, lifting, climbing ladders, bending, and kneeling to assist customers and maintain store appearance.
• Consistently lift 10 pounds and up to 50 pounds.
• Maintain a safe, clean, and engaging store environment by adhering to all safety standards and expectations.
• Uphold company values, policies, and procedures.

Requirements

• Thrives in a customer-first retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Availability to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• On-demand access to earned wages through DailyPay.
• Tuition-free education in partnership with Guild, plus tuition reimbursement and scholarship opportunities for post-secondary education.
• Voluntary medical, dental, vision, short-term disability, life, and AD&D coverage (eligibility and benefits vary by state).
• No-cost mental health and well-being support through the Employee Assistance Program (EAP).
• Paid time off, paid parental leave, and access to family-building benefits.
• 40% merchandise discount and free products to experience and share the brand.