Retail Sales Supervisor (Westgate, AZ)

SPEED & SPIRIT is what we look for in our candidates, defined by values that inspire us to BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in team spirit, and BE YOU to let individual talent and experience shine.

About the role

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.

Responsibilities

• Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective short- and long-term planning, expense control, sales, and service.
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession of high-performing, results-driven employees.
• Manage payroll control and service-driven scheduling to maintain profitability while providing high levels of customer service.
• Communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Achieve or exceed inventory and shrink goals; manage physical inventory counts.
• Handle and process incoming and outgoing merchandise.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.

Requirements

• 1–2 years’ experience in a customer service-oriented retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals and reason through complex issues.
• Ability to present information to large groups.
• Strong team player with excellent communication skills.
• Ability to learn quickly and adapt to retail software and MS Office programs.
• Physical ability to constantly walk and move about, with critical use of speaking, hearing, near and far acuity, depth perception, and field of vision.
• Ability to lift, carry, push, or pull up to 30 pounds regularly.

Pay

Base pay for this position is $21.15–$24.15 per hour, plus bonus and benefits.

Benefits

Full-time benefit summary provided.