Retail Sales Supervisor (Pleasant Hill, CA)

About the role

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions, and service throughout the store while actively engaging customers to provide complete solutions.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on delivering an exceptional store experience through consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adapt to change or responsibilities, and remain flexible to perform other duties as assigned.
• Remain available and support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach the team on winning behaviors, delivering great customer service, and achieving results through role-playing and feedback.
• Be flexible to perform other duties as assigned.

Requirements

• Able to work a flexible schedule based on the store’s needs (part-time or full-time).
• 1+ year of experience selling retail products or services.
• Must be able and willing to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptability to changing business priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10–50 pound range, climb ladders, stand, and walk continuously.

Staples does not sponsor applicants for work visas for this position.

Benefits

• Generous paid time off.
• Weekly pay.
• Career development program.
• Associate discounts on in-store and online merchandise, services, and warranty plans.
• Discounts at hundreds of retailers and restaurants.
• 401(k) plan with a company match.
• Dental and vision insurance; full-time eligible for medical coverage.
• And many more benefits.

Pay

Compensation based on qualifications and experience.