Retail Sales Supervisor (full-time)

About the role

The Sales Supervisor develops their team for success by becoming proficient in guest engagement to achieve revenue and budgeted sales targets.

Responsibilities

• Maintain a primary focus on the support and development of each team member through our sales proficiency process
• Ensure that the retail store team is accurately staffed
• Assist with developing schedules that accurately match team member skills to guest demand
• Role model the Living Spaces Guest Engagement Sales Model during sales engagements
• Execute Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned
• Ensure team completes ongoing development training
• Execute style guide directives
• Ensure daily task lists are completed by store teams
• Help address escalated guest situations and resolution
• Comprehend, interpret, and apply data to assess the current departmental focus
• Partner with the Retail Sales Managers to meet and exceed sales goals
• Foster team member development to build a strong talent bench for the organization's growth through regular check-ins, one-on-one meetings, and performance management sessions
• Cultivate a positive store culture by acting as a servant leader, prioritizing the experiences of both guests and team members

Requirements

• High School Diploma or GED equivalent
• 5 years of retail experience in a direct customer interactive environment (high volume experience preferred)
• Three years of supervisory experience
• Proficient experience in Microsoft Office programs
• Experience working with Tableau is preferred

Pay

Hiring pay range: $22.05 - $28.65 per hour. Overtime pay is available for eligible, non-exempt team members. Reimbursement for expenses as required by applicable law and Company policy.

Benefits

• Team bonus based on meeting specific goals and KPIs (for Retail, Guest Services, and Distribution Center Team Members)
• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)