Retail Sales Supervisor, Easton Town Center

What’s in it for you

• Competitive pay plus quarterly bonus for achieving team sales and service goals
• Growth and development – supported in personal development and empowered to take ownership of your career journey
• Caring culture – supportive and collaborative team environment
• Purposeful work – as a B Corp, enjoy work that is making a positive impact on our planet

What we offer

• Performance-based incentives
• Free Nespresso machine and coffee product allowance
• 401k with Company match
• Educational reimbursement
• Health and mental wellness programs
• DE&I resource groups
• Commuter benefits
• Pet adoption reimbursement
• Employee recognition program
• Discounts at over 2,000 companies

What you’ll be doing

• Drive Results: Function as manager on duty, driving sales by maximizing overall store productivity and building customer relationships through exceptional experiences in a fast-paced environment. Assist the ASM and SM in leveraging reporting and sales trends to help the store achieve key goals in sales, customer acquisition and service.
• Excellence in Operational Execution: Ensure store standards are maintained – cleanliness, visual merchandising, and operational tasks (inventory/stock management, TQM compliance, and cash processes). Care about safety and create a safe, healthy environment for employees and customers.
• Customer/Hospitality driven: Cultivate personalized coffee experiences by using storytelling to share knowledge of coffee and sustainability practices to build customer relationships. Delight customers with complimentary coffee tastings and highlight extensive product knowledge. Expertise will help build the customer base and boost sales.
• Inspiring People Leadership: Act to influence and inspire a team to drive sales and service performance through coaching and training.
• Collaborative Team Player: Actively seek and provide feedback, build strong relationships with colleagues, and thrive in a collaborative team setting. Champion innovative ideas, adapt quickly to changes, and bring a growth mindset to creatively solve problems.

What you’ll bring

• 2+ years experience in driving sales and leading a team in a high-volume retail environment
• Patience for day-to-day challenges and resourcefulness in troubleshooting on the spot
• Effective communication, time management and analytical skills
• Available to work open and closing shifts, weekends, and holidays

Pay

$24.50 per hour. Bonus eligible.