Retail Sales Supervisor

About the role

The primary role of the Sales Supervisor is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budgeted sales targets.

Responsibilities

• Maintain a primary focus on the support and development of each team member through our sales proficiency process
• Ensure that the retail store team is accurately staffed
• Assist with developing schedules that accurately match team member skills to guest demand
• Role model the Living Spaces Guest Engagement Sales Model during sales engagements
• Execute Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned
• Ensure team completes ongoing development training
• Execute style guide directives
• Ensure daily task lists are completed by store teams
• Help address escalated guest situations and resolution
• Comprehend, interpret, and apply data to assess the current departmental focus
• Partner with the Retail Sales Managers to meet and exceed sales goals
• Foster team member development to build a strong talent bench for the organization's growth through regular check-ins, one-on-one meetings, and performance management sessions
• Cultivate a positive store culture by acting as a servant leader, prioritizing the experiences of both guests and team members

Requirements

• High School Diploma or GED equivalent
• 5 years of retail experience in a direct customer interactive environment (high volume experience preferred)
• Three years of supervisory experience
• Proficient experience in Microsoft Office programs
• Experience working with Tableau is preferred

Pay

The hiring pay range is $27.50 - $35.70 per hour. Overtime pay is available for eligible, non-exempt team members. Reimbursement for expenses as required by applicable law and Company policy.

Benefits

• Team bonus based on meeting specific goals and KPIs (for Retail, Guest Services, and Distribution Center Team Members)
• Medical, dental, and vision insurance (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)