Retail Sales Supervisor

About the role

Our Retail Sales Supervisors are a major driving force behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

Responsibilities

• Lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment.
• Coach and develop high-performing teams through effective communication and active listening.
• Drive customer engagement and satisfaction by implementing sales strategies and managing workflows.
• Manage commission-based teams and ensure operational execution, including open/close procedures and showroom readiness.
• Conduct team huddles and sales drills to enhance performance and team cohesion.

Requirements

• Proven leadership experience in a customer-focused retail environment.
• At least 18 years old to be considered for employment with Bob’s.
• Ability to stand and walk for extended periods.
• Ability to lift, move, and handle up to 50 lbs as needed.

Qualifications

• 3+ years in a supervisory or sales leadership role.
• Experience managing commission-based teams.
• Knowledge of retail operations and customer experience standards.
• Familiarity with e-learning and team training platforms.
• Strong organizational and time management abilities.

Skills

• Core Competencies & Expertise: Team Leadership and Staff Development, Customer-Centric Sales Coaching, Effective Communication and Active Listening, Critical Thinking and Problem Solving, Goal Setting and Performance Management, Operational Execution, Conducting Team Huddles and Sales Drills, Driving Customer Engagement and Satisfaction, Sales Strategy Execution, Process and Workflow Management.

Benefits

• Competitive Medical, Dental, and Vision Insurance.
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match.
• Pet Insurance and employer-paid Life Insurance options.
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways.
• Employee Discount starting on Day 1, plus exclusive partner discounts.
• And so much more!

Company Culture & Core Values

• Diversity is a Core Value at Bob’s.
• Core Values: Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun.