Retail Sales Supervisor

About the role

Our Retail Sales Supervisors are a key component of Bob’s Discount Furniture’s success and growth. You'll lead motivated sales teams in a dynamic retail environment, leveraging leading-edge technology to coach and develop high-performing teams.

Responsibilities

• Lead and develop high-performing sales teams
• Coach and mentor team members to improve performance
• Manage commission-based teams effectively
• Drive customer engagement and satisfaction
• Execute sales strategies and workflows
• Conduct team huddles and sales drills
• Leverage leading-edge retail technology

Requirements

• Proven leadership experience in a customer-focused retail environment
• At least 18 years old to be considered for employment with Bob’s
• Ability to stand and walk for extended periods
• Ability to lift, move, and handle up to 50 lbs as needed

Qualifications

• 3+ years in a supervisory or sales leadership role
• Experience managing commission-based teams
• Knowledge of retail operations and customer experience standards
• Familiarity with e-learning and team training platforms
• Strong organizational and time management abilities

Skills

• Core Competencies & Expertise: Team Leadership and Staff Development, Customer-Centric Sales Coaching, Effective Communication and Active Listening, Critical Thinking and Problem Solving, Goal Setting and Performance Management, Operational Execution (Open/Close Procedures, Showroom Readiness)
• Preferred Competencies & Skills: Conducting Team Huddles and Sales Drills, Driving Customer Engagement and Satisfaction, Sales Strategy Execution, Process and Workflow Management

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts
• And so much more!

Pay

Not Including Potential Commissions, Incentive, Bonus, etc. Expected Base Pay: $23.00 - $26.00 / hour

Schedule

Details on schedule will be provided during the interview process.

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts

Company Culture

We believe in fostering a positive, inclusive, and skill-driven work environment. Our core values guide everything we do: Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun.

Diversity

Diversity is a Core Value at Bob’s. We want you to feel at home whether you're shopping with us or a part of the Bob’s team. We are committed to creating a place as diverse as the communities we serve.