Retail Sales Supervisor
Our Retail Sales Supervisors are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement. As champions of the “Bob’s Way,” our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.
Responsibilities
- Team Leadership and Staff Development
- Customer-Centric Sales Coaching
- Effective Communication and Active Listening
- Critical Thinking and Problem Solving
- Goal Setting and Performance Management
- Operational Execution (Open/Close Procedures, Showroom Readiness)
- Conducting Team Huddles and Sales Drills
- Driving Customer Engagement and Satisfaction
- Sales Strategy Execution
- Process and Workflow Management
Requirements
- Proven leadership experience in a customer-focused retail environment
- Must be at least 18 years old
- Ability to stand and walk for extended periods
- Ability to lift, move, and handle up to 50 lbs as needed
Preferred Qualifications
- 3+ years in a supervisory or sales leadership role
- Experience managing commission-based teams
- Knowledge of retail operations and customer experience standards
- Familiarity with e-learning and team training platforms
- Strong organizational and time management abilities
About Us
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
Pay
Expected base pay: $24.00 - $27.00 per hour (not including potential commissions, incentives, or bonuses).
Benefits
- Competitive Medical, Dental, and Vision Insurance
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
- Employee Discount starting on Day 1, plus exclusive partner discounts