Retail Sales Supervisor

About the role

Our Retail Sales Supervisors are a major driving force behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

Responsibilities

• Lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment.
• Coach and develop high-performing teams through effective communication and active listening.
• Drive customer engagement and satisfaction by implementing sales strategies and executing workflows.
• Manage operational procedures such as open/close processes and showroom readiness.
• Conduct team huddles and sales drills to ensure peak performance.
• Set goals and manage performance metrics for your team.

Requirements

• Proven leadership experience in a customer-focused retail environment.
• At least 18 years old to be considered for employment with Bob’s.
• Ability to stand and walk for extended periods.
• Ability to lift, move, and handle up to 50 lbs as needed.

Qualifications

• 3+ years in a supervisory or sales leadership role.
• Experience managing commission-based teams.
• Knowledge of retail operations and customer experience standards.
• Familiarity with e-learning and team training platforms.
• Strong organizational and time management abilities.

Skills

• Core Competencies & Expertise: Team Leadership and Staff Development, Customer-Centric Sales Coaching, Effective Communication and Active Listening, Critical Thinking and Problem Solving, Goal Setting and Performance Management, Operational Execution (Open/Close Procedures, Showroom Readiness), Conducting Team Huddles and Sales Drills, Driving Customer Engagement and Satisfaction, Sales Strategy Execution, Process and Workflow Management.

Benefits

• Competitive Medical, Dental, and Vision Insurance.
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match.
• Pet Insurance and employer-paid Life Insurance options.
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways.
• Employee Discount starting on Day 1, plus exclusive partner discounts.
• So much more!

Company Culture & Core Values

• Honesty.
• Integrity.
• Transparency.
• Community.
• Safety.
• Diversity.
• Accountability.
• Fun.

Minimum Qualifications

• Proven leadership experience in a customer-focused retail environment.
• At least 18 years old to be considered for employment with Bob’s.
• Ability to stand and walk for extended periods.
• Ability to lift, move, and handle up to 50 lbs as needed.

Diversity is a Core Value at Bob’s

We are committed to creating a place as diverse as the communities we serve. Diversity is a Core Value at Bob’s Discount Furniture, Inc.