Retail Sales Supervisor

About the role

Our Retail Sales Supervisors are a key component of Bob’s Discount Furniture’s success and growth. You will lead motivated sales teams in a dynamic retail environment, leveraging leading-edge technology to coach and develop high-performing teams.

Responsibilities

• Lead and motivate a team of sales associates to achieve sales goals
• Coach and develop high-performing sales teams through effective communication and active listening
• Manage and mentor a commission-based team, ensuring fair and transparent performance evaluations
• Implement and execute sales strategies to drive customer engagement and satisfaction
• Conduct team huddles and sales drills to maintain showroom readiness and operational efficiency
• Manage the open/close procedures and ensure the retail showroom is ready for customers
• Drive customer satisfaction and loyalty through exceptional service and product knowledge

Requirements

• Proven leadership experience in a customer-focused retail environment
• At least 18 years old to be considered for employment with Bob’s
• Ability to stand and walk for extended periods
• Ability to lift, move, and handle up to 50 lbs as needed

Qualifications

• 3+ years in a supervisory or sales leadership role
• Experience managing commission-based teams
• Knowledge of retail operations and customer experience standards
• Familiarity with e-learning and team training platforms
• Strong organizational and time management abilities

Skills

• Core Competencies & Expertise: Team Leadership and Staff Development, Customer-Centric Sales Coaching, Effective Communication and Active Listening, Critical Thinking and Problem Solving, Goal Setting and Performance Management, Operational Execution, Conducting Team Huddles and Sales Drills, Driving Customer Engagement and Satisfaction, Sales Strategy Execution, Process and Workflow Management
• Preferred Competencies & Skills: Knowledge of retail operations and customer experience standards, Familiarity with e-learning and team training platforms, Strong organizational and time management abilities

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts

Pay

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay Range: $26.00-$27.00 per hour

Schedule

Hours may vary based on store location and shift requirements.

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts

Company Culture & Core Values

We believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do.

Diversity is a Core Value at Bob’s

We want you to feel at home. Whether you're shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Contact Information

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquisitionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.