Retail Sales Supervisor
Bob's Discount Furniture · Wilmington, DE · 2 wk ago
Customer Service$25–$27/hrFull-time
About the role
Our Retail Sales Supervisors are a major driving force behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.
Responsibilities
- Lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment.
- Manage and coach commission-based teams.
- Conduct team huddles and sales drills.
- Drive customer engagement and satisfaction.
- Execute sales strategy and manage processes and workflows.
Requirements
- Proven leadership experience in a customer-focused retail environment.
- At least 18 years old to be considered for employment with Bob’s.
- Ability to stand and walk for extended periods.
- Ability to lift, move, and handle up to 50 lbs as needed.
Qualifications
- 3+ years in a supervisory or sales leadership role.
- Experience managing commission-based teams.
- Knowledge of retail operations and customer experience standards.
- Familiarity with e-learning and team training platforms.
- Strong organizational and time management abilities.
Skills
- Core Competencies & Expertise: Team Leadership and Staff Development, Customer-Centric Sales Coaching, Effective Communication and Active Listening, Critical Thinking and Problem Solving, Goal Setting and Performance Management, Operational Execution (Open/Close Procedures, Showroom Readiness).
- Preferred Competencies & Skills: Knowledge of retail operations and customer experience standards, Familiarity with e-learning and team training platforms, Strong organizational and time management abilities.
Benefits
- Competitive Medical, Dental, and Vision Insurance.
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
- 401(k) Profit Sharing Plan with a generous company match.
- Pet Insurance and employer-paid Life Insurance options.
- Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways.
- Employee Discount starting on Day 1, plus exclusive partner discounts.
- And so much more!
Pay
Retail Sales Supervisor earn between $25.00 - $27.00/hour and are incentive bonus eligible.
Culture & Core Values
- Honesty
- Integrity
- Transparency
- Community
- Safety
- Diversity
- Accountability
- Fun
Minimum Qualifications
- Proven leadership experience in a customer-focused retail environment.
- At least 18 years old to be considered for employment with Bob’s.
- Ability to stand and walk for extended periods.
- Ability to lift, move, and handle up to 50 lbs as needed.
Diversity is a Core Value at Bob’s
We are committed to creating a place as diverse as the communities we serve. Diversity is a Core Value at Bob’s Discount Furniture, Inc.