Retail Sales Supervisor

About the role

Our Retail Sales Supervisors are a major driving force behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

Responsibilities

• Lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment.
• Coach and develop high-performing teams through effective communication and active listening.
• Drive customer engagement and satisfaction by implementing sales strategy execution and process and workflow management.
• Conduct team huddles and sales drills to ensure operational excellence and showroom readiness.
• Manage commission-based teams with strong organizational and time management abilities.

Requirements

• Proven leadership experience in a customer-focused retail environment.
• At least 18 years old to be considered for employment with Bob’s.
• Ability to stand and walk for extended periods.
• Ability to lift, move, and handle up to 50 lbs as needed.

Qualifications

• Core Competencies & Expertise: Team Leadership and Staff Development, Customer-Centric Sales Coaching, Effective Communication and Active Listening, Critical Thinking and Problem Solving, Goal Setting and Performance Management, Operational Execution (Open/Close Procedures, Showroom Readiness), Conducting Team Huddles and Sales Drills, Driving Customer Engagement and Satisfaction, Sales Strategy Execution, Process and Workflow Management.
• Preferred Competencies & Skills: 3+ years in a supervisory or sales leadership role, Experience managing commission-based teams, Knowledge of retail operations and customer experience standards, Familiarity with e-learning and team training platforms, Strong organizational and time management abilities.

Skills

• Core Competencies & Expertise: Team Leadership and Staff Development, Customer-Centric Sales Coaching, Effective Communication and Active Listening, Critical Thinking and Problem Solving, Goal Setting and Performance Management, Operational Execution (Open/Close Procedures, Showroom Readiness), Conducting Team Huddles and Sales Drills, Driving Customer Engagement and Satisfaction, Sales Strategy Execution, Process and Workflow Management.
• Preferred Competencies & Skills: 3+ years in a supervisory or sales leadership role, Experience managing commission-based teams, Knowledge of retail operations and customer experience standards, Familiarity with e-learning and team training platforms, Strong organizational and time management abilities.

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts
• And so much more!

Pay

Compensation is commensurate with experience.

Schedule

The schedule for this role is typically full-time, with flexible hours to accommodate the needs of the business and the team.