Retail Sales Supervisor

Hiring Company: Delicatessen Services Co., LLC Overview: The Retail Sales Supervisor is a member of the Local Purveyor's leadership team and manages retail relationships within the route. Under general supervision of the Local Purveyor, the Retail Sales Supervisor proactively engages with retail partners to achieve service and operational excellence within the route. This role is responsible for growing sales and achieving key metrics (i.e., shrink, training, RPT). This role requires a demonstrated passion for the Brand, attention to detail, effective communication skills, and the ability to exercise sound judgment. Job Description: I.Essential Functions: Develop and cultivate relationships with deli management to ensure ongoing support of Boar's Head Brand service requirements, new product launches, and product placementPartner with deli management by supporting in-store/chain initiatives, understanding market/geographic changes, recommending innovative solutions, and coordinating special eventsRepresent the Local Purveyor at DM meetings as neededEnsure adoption and success of new products through proper signage, training, and events.Research credit requests and submit credit memos to the Local Purveyor for approval.Conduct one on one training with deli associates behind the counter and mentor deli associates on best practicesFacilitate classroom training for retail partners, ensuring a consistently exceptional deli experience for fansComplete Deli Service Experience (DSEs) and prepare stores for validationMonitor and update (as needed) the Toolkit BindersEnsure proper execution of in-store merchandising, including case set, pre-slice, and family foodsUpdate monthly marketing materials and ensure all signs, banners, POS materials, and decals are current, stocked, and in good conditionCompiling information related to Boar's Head programs to present during weekly supervisor meetingsInclusive of DSE's, Boar's Head Sandwich production, Fresh Slice compliance, new product/LTO promotions, validation progress, selling events Assist with monthly focus communication and preparation for store levelCreate focus displays to use as a template for other team members to emulate Grand Opening support/tracking Responsible for assisting with the ordering, delivery, and set up of new storesAssist with scheduling/tracking progress of Grand Opening commitmentsDay 1-5 training, Taste the case for associates, store sampling, production training scheduling including overnightTeam support schedules Personnel Management Two months of OTJ training with new RSA's as needed in existing stores and different regionsInclusive of order writing, merchandising, BTC training, monthly focus, fresh slice, G&G production, 10-day, credits, scheduling new hiresSetting up new hires and training new hires (and existing team) with E-Learning and GoSpotCheck, Time App, GroupMe, ADP, Expense Reports, and other technology utilized, hosting internal classroom training, team meeting preparationScheduling up to three utility team members as it relates to selling events, grand openings, retail/service case resets, route-wide training needs (as communicated by sales managers) General Complete additional activities or special projects as assigned Minimum Requirements Physical Requirements Ability to stand for a minimum of 4 hoursAbility to bend, twist, reach, climb, stoop, kneel, crouch, and crawlAbility to lift or carry objects weighing up to 60 lbs.; push or pull objects up to 1000 lbs. Working Conditions Ability to work in a refrigerated/freezer environmentThis position requires a flexible schedule including weekends and holidays based on the Local Purveyor's schedule. Job Requirements High school diploma or equivalent, including basic math and reasoning3+ years of experience in sales, merchandising or similar role; preferably with perishable goodsHigh school math competency, basic reasoning and computer skills1+ years of experience with Microsoft ExcelAbility to speak, read, and write EnglishValid driver's license and clean driving record Training Requirements ServSafe certificationProduct knowledge including species, flavor profile, product handling, slicing techniqueUse of internal product and training tools (e.g. TRC, DOCK)Deli OperationsSlicer use, maintenance, and cleaningDeli scale operation and sanitationProper slicing technique, product wrapping and handling Location: Louisville, KY Time Type: Full time Department: Bluegrass Deli Provisions