Retail Sales Specialist - Shokz Headphones

About the role

As a Retail Sales Specialist representing Shokz headphones at Best Buy, you’ll engage with customers to understand their needs and recommend solutions, driving satisfaction and meeting business goals. In this role, you’ll lean into your people skills and passion for technology to create unforgettable customer experiences. We’ll provide ongoing training and self-guided learning, so you’re always ready to showcase the latest Shokz products. As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Use skills learned from training to provide excellent customer experiences and educate other sales floor employees
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers’ current and long-term tech needs
• Embrace our learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization

Requirements

Basic Qualifications

• Ability to work successfully as part of a team
• Must be at least 18 years old

Preferred Qualifications

• Prior experience serving as a specialist in premium, luxury or complex technology solutions
• 1 year of experience working with consumer electronics

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Different types of leaves of absence (LOA) and potential pay sources based on eligibility; length depends on situation, location, full‑time/part‑time status, and federal/state regulations; intermittent or reduced‑schedule leave available for certain medical or family care leaves
• Paid time off (vacation or PTO) offered to full‑time and part‑time employees based on work location, employment status, salary/hourly status (exempt/non‑exempt), and years of continued or bridged service
• Eligibility for various forms of incentive pay to drive performance and recognition for achieving financial and strategic results (see Incentive Programs Summary)

Schedule

Position Type: Part time