Retail Sales Specialist - Part-Time

About the role

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and create ideal customer experiences through product support and education.
• Build positive customer relationships, practice effective listening, overcome objections, and resell the value of our products.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensure a welcoming store atmosphere, deliver a clean retail experience, communicate effectively, adhere to policy, resolve issues and participate in training programs.

Working Conditions

• Flexible schedule and regular attendance.
• Physical demands include lifting up to 35 lbs. and prolonged standing.
• Adherence to Spectrum's dress code in a moderately noisy retail environment.

Requirements

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1–5 years of sales/customer service experience.
• 1–3 years of telecommunications/wireless experience.

Pay

$18.00/hour base pay, with the potential to earn $23.85/hour through commission and incentives.

Benefits

• Free and discounted internet, TV, and mobile.