Retail Sales Specialist - Part-Time
About the role
With hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint.
In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.
Responsibilities
- Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
- Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
- Manage operational tasks like processing payments and managing inventory
- Aid in maintaining a clean and organized sales environment and with store opening and closing activities
Requirements
- Full-time or part-time
- Entry-level
- Paid on-the-job training
- Career progression opportunities - earn more as you grow
Qualifications
- Education: High School Diploma or equivalent
- Skills & Abilities: Proficiency in cash handling and accurate payment transactions; high comfort level with personal technology, including mobile devices and video platforms; basic math skills; ability to read, write, speak, and understand English; familiarity with goal- and incentive-based work environments; strong performance in a fast-paced team environment; effective communication with employees and customers in person, on the phone and in writing; highly effective interpersonal skills for building partnerships across the organization; self-motivated, competitive spirit with a desire to exceed sales goals; positive and professional demeanor, strong attention to detail and problem-solving skills
- Preferred Qualifications: Knowledge of the latest technology and devices; 1-5 years of sales/customer service experience; 1-3 years of telecommunications/wireless experience
Benefits
- Competitive Compensation
- Competitive starting wages with opportunities to increase your earnings as you grow.
- Supporting Well-Being
- High-quality and affordable health and insurance benefits.
- Market-Leading Retirement Plan
- 401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
- Employee Stock Purchase Plan
- Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
- Free & Discounted Products
- Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
- Education Benefit
- Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Pay
Earn $20.00/hour base pay, with the potential to earn $24.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Schedule
Full-time employees must be available to work any schedule during store operating hours, and part-time employees are scheduled for 20-29 hours per week that will vary weekly and will include evenings, weekends and holidays.