Retail Sales Specialist - Mobile Phones

About the Role

As a Retail Sales Specialist in our mobile phone department, you’ll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you’ll lean into your people skills and passion for technology to create unforgettable customer experiences. We’ll provide ongoing training and self-guided learning, so you’re always ready to showcase the latest mobile phones, accessories, and services.

Responsibilities

• Use skills learned from training to engage with customers, provide them with complete solutions, and create positive experiences
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers’ current and long-term tech needs
• Embrace our learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization

Requirements

• Must be at least 18 years old
• Ability to work successfully as part of a team

Preferred Qualifications

• 3 months of experience working in customer service, sales, or related fields

Benefits

• $5 qualified upgrades and prepaid activations bonus
• $10 new line activation bonus
• $30 lively activations and SIM cards bonus
• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.

Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Pay

In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.

Schedule

Full time

Position Type: Full time