Retail Sales Specialist - Microsoft

About the Role

As a Retail Sales Specialist for Microsoft products, you’ll engage with customers to understand their needs, preferences, and budget while providing expert service and recommendations. You’ll maintain knowledge of Microsoft products through required trainings, certifications, and self-development. In this role, you’ll make customers feel excited, confident, and appreciated by providing them with relevant and memorable solutions.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals.
• Use skills learned from training to engage with customers, provide them with complete solutions, and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Generate future opportunities by discovering customers’ current and long-term tech needs.
• Embrace our learning culture to continuously improve existing skills while acquiring new ones.
• Maintain specified department merchandising and organization.

Requirements

• Must be at least 18 years old.
• 1 year of experience in sales, customer service, or a related field.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights, and weekends.

Qualifications

• Prior experience serving as a specialist in premium, luxury, or complex technology solutions (preferred).
• 1 year of experience working with consumer electronics products and services (preferred).

Benefits

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for your physical and mental well-being.
• Different types of leaves of absence (LOA) and potential pay sources based on eligibility, including intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off (vacation or PTO) offered to full-time and part-time employees based on work location, employment status, salary or hourly status, and years of service.
• Various forms of incentive pay for eligible roles to drive performance and offer recognition for achieving financial and strategic results.

For more information about benefits, LOA, and paid time off, refer to the Benefits Guide.

Pay

Competitive pay. Certain roles are eligible for various forms of incentive pay to drive performance.

Schedule

Part-time. Ability to work a flexible schedule, including holidays, nights, and weekends.

Position Type: Part-time