Retail Sales Specialist - Microsoft
About the role
You’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain knowledge of Microsoft products through required trainings, certifications and self-development. In this role, you’ll make our customers feel excited, confident and appreciated by providing them with relevant and memorable solutions.
Responsibilities
- Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
- Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
- Use available tools to stay current on promotional initiatives and help drive profitable growth
- Generate future opportunities by discovering customers’ current and long-term tech needs
- Embrace our learning culture to continuously improve existing skills while acquiring new ones
- Maintain specified department merchandising and organization
Requirements
- Must be at least 18 years old
- 1 year of experience in sales, customer service or related field
- Able to work successfully as part of a team
- Able to work a flexible schedule, including holidays, nights and weekends
Qualifications
- Prior experience serving as a specialist in premium, luxury or complex technology solutions (preferred)
- 1 year of experience working with consumer electronics products and services (preferred)
Skills
Basic sales and customer service skills, ability to learn and apply new technologies, strong interpersonal and communication skills.
Benefits
Competitive pay, employee discount, financial savings and retirement resources, support for physical and mental well-being.
Pay
Details TBD based on market norms and role requirements.
Schedule
Part time, flexible schedule including holidays, nights and weekends.