Retail Sales Specialist - Huntsville, AL

Core Responsibilities

• Greet customers promptly and professionally
• Assess customer needs related to pool and spa care, equipment, and maintenance
• Recommend appropriate products and solutions based on customer conditions and usage
• Explain product application, dosage basics, and safety considerations clearly
• Build repeat business through honest guidance and consistent service
• Operate point-of-sale (POS) systems accurately

Required Qualifications

• Customer service or retail sales experience (specialty retail preferred)
• Strong communication and listening skills
• Able to learn and explain technical products clearly
• Basic math skills for measurements and calculations
• Comfort working around chemicals with proper training
• Ability to stand, lift (up to 50 lbs), and move product throughout the shift
• Flexible for overtime and weekends; peak season may require up to six days/week

Required Competencies

• Customer Focus: Builds trust through accurate, helpful recommendations
• Attention to Detail: Follows safety, dosage, and handling instructions precisely
• Integrity: Prioritizes correct solutions over upselling
• Teamwork: Works collaboratively during peak retail periods
• Adaptability: Thrives in a seasonal, fast-paced environment