Retail Sales Specialist (Bilingual Spanish)

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Create ideal customer experiences through product support and education.
• Build positive customer relationships, effective listening, and overcome objections, while reselling the value of our products.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensure a welcoming store atmosphere, deliver a clean retail experience, adhere to policies, resolve issues, and participate in training programs.

Requirements

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfortable with personal technology, including mobile devices and video platforms, and proficient in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English, and prioritize, organize, manage multiple tasks, and handle change effectively.
• Experience in goal- and incentive-based work environments.
• Performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Strong interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail, and problem-solving skills.
• Bilingual: Spanish (preferred).

Qualifications

• Education: High School Diploma or equivalent.
• Skills & Abilities: Proficiency in cash handling and accurate payment transactions; high comfort level with personal technology, including mobile devices and video platforms; proficiency in computer applications; basic math skills; ability to read, write, speak, and understand English; prioritizing, organizing, managing multiple tasks, and handling change effectively; familiarity with goal- and incentive-based work environments; strong performance in a fast-paced team environment; effective communication with employees and customers in person, on the phone, and in writing; strong interpersonal skills for building partnerships across the organization; self-motivated, competitive spirit with a desire to exceed sales goals; positive and professional demeanor, strong attention to detail, and problem-solving skills; bilingual: Spanish (preferred).

Benefits

• Earn $18/hour base pay, with the potential to earn $22.95/hour through commission and incentives.
• Enjoy perks like free and discounted internet, TV, and mobile.
• Pave the way for a long and rewarding career with Spectrum.

Pay

$18/hour base pay, with the potential to earn $22.95/hour through commission and incentives.

Schedule

This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing), and adherence to Spectrum's dress code in a moderately noisy retail environment.

Benefits

• A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Company Information

• Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
• We offer a range of products including Spectrum Internet®, TV, Mobile and Voice.
• We provide local news, programming, and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
• Our team keeps customers connected to what matters most in 41 states across the U.S.

Equal Opportunity Employer

• Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.