Retail Sales Specialist

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Safeguarding a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Required Qualifications

• A High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• A high comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
• Basic math skills.
• The ability to read, write, speak, and understand English, and to prioritize, organize, manage multiple tasks and handle change effectively.
• A familiarity with goal- and incentive-based work environments.
• A strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• A self-motivated, competitive spirit with a desire to exceed sales goals.
• A positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• One to five years of sales/customer service experience.
• One to three years of telecommunications/wireless experience.

Pay and Benefits

Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Working Conditions

• A flexible schedule.
• Regular attendance.
• Physical demands (lifting up to 35 lbs., prolonged standing).
• Adherence to Spectrum's dress code in a moderately noisy retail environment.

Criminal History Consideration

Your criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

About the Role

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Benefits

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.