Retail Sales Specialist

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Required Qualifications

• A High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• A high comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Knowledge of the latest technology and devices.
• Experience in goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• A self-motivated, competitive spirit with a desire to exceed sales goals.
• A positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• One to five years of sales/customer service experience.
• One to three years of telecommunications/wireless experience.

Pay and Benefits

Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Working Conditions

• A flexible schedule.
• Regular attendance.
• Physical demands (lifting up to 35 lbs., prolonged standing).
• Adherence to Spectrum's dress code in a moderately noisy retail environment.

Criminal Background Check

Your criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

About Spectrum

Spectrum is a leading provider of communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. We also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Join our team to keep our customers connected to what matters most in 41 states across the U.S.

Equal Opportunity Employer

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.