Retail Sales Specialist

About the role

In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.

Responsibilities

• Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
• Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
• Manage operational tasks like processing payments and managing inventory
• Absorb and maintain a clean and organized sales environment and with store opening and closing activities

Requirements

Your Schedule

• Full-time employees must be available to work any schedule during store operating hours, and part-time employees are scheduled for 20-29 hours per week that will vary weekly and will include evenings, weekends and holidays.

Qualifications

• Education: High School Diploma or equivalent.
• Skills & Abilities: Proficiency in cash handling and accurate payment transactions; high comfort level with personal technology, including mobile devices and video platforms; basic math skills; ability to read, write, speak, and understand English; familiarity with goal- and incentive-based work environments; strong performance in a fast-paced team environment; effective communication with employees and customers in person, on the phone and in writing; highly effective interpersonal skills for building partnerships across the organization; self-motivated, competitive spirit with a desire to exceed sales goals; positive and professional demeanor, strong attention to detail and problem-solving skills.

Benefits

• Competitive Compensation
• High-quality and affordable health and insurance benefits
• Market-Leading Retirement Plan
• Employee Stock Purchase Plan
• Free & Discounted Products
• Education Benefit

Pay

Earn $18/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Schedule

This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.