Retail Sales Specialist

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Serving as the face of our company, promoting and selling our portfolio of products and services to both existing and new customers.
• Paving the way for a long and rewarding career with us.

Required Qualifications

• A High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• A high comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
• Basic math skills.
• The ability to read, write, speak, and understand English, and to prioritize, organize, manage multiple tasks and handle change effectively.
• A familiarity with goal- and incentive-based work environments.
• A strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• A self-motivated, competitive spirit with a desire to exceed sales goals.
• A positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• One to five years of sales/customer service experience.
• One to three years of telecommunications/wireless experience.

Working Conditions

• A flexible schedule.
• Regular attendance.
• Physical demands (lifting up to 35 lbs., prolonged standing).
• Adherence to Spectrum's dress code in a moderately noisy retail environment.

Benefits

Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Pay

Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives.

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This role requires a flexible schedule.

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Commensurate with experience.

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