Retail Sales - Shoes - The Grove

About the role

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store.

Responsibilities

• Set and achieve sales goals for both in-store and digital selling, using selling tools including text and social media.
• Build lasting relationships with customers.
• Provide the best service to customers on their terms.
• Give honest and confident feedback to customers about style and fit.
• Seek fashion and product knowledge to build expertise.
• Work with the team to keep the department customer ready: filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
• Grow relationships by opening new Nordstrom Rewards program accounts.

Schedule

The hours and schedule for this position will vary by week depending on business needs. This role may require flexibility to occasionally perform work/duties in a department other than the one you were hired into.

Requirements

• Excellent communication and people skills.
• Self‑motivated, goal‑oriented focus.
• Strong interest to use networking and technology to achieve sales goals.
• Ability to excel in a team environment.
• Ability to prioritize multiple tasks in a fast‑paced environment.
• Organization and follow through.
• Ability to work a flexible schedule based on business needs.

Physical Requirements: Continuous movement for 6‑8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching to handle merchandise and assist customers; frequent use of hands for grasping, fine manipulation, pushing and pulling; handling bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head; regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay

The pay range is $18.80‑$18.80 hourly. Commission for selling employees varies by merchandise: apparel, shoes, and accessories sales typically earn 3%‑14.5%; beauty and men’s fragrance sales roles typically earn 3%.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k, medical/vision/dental/life/disability insurance options
• PTO accruals, Holidays

Eligibility requirements may apply based on location, job level, classification, and length of employment. This position may be eligible for performance‑based incentives/bonuses.