Retail Sales Representative Part-Time
Retail Sales Representative sells and services the individual products of Arkansas Blue Cross and Blue Shield and its family of companies, meeting annual performance standards for new individual sales and retention of existing customers.
Requirements
- High School diploma or equivalent required.
- Current Arkansas State Life and Health license or ability to pass exam within three (3) months of hire date.
- State Insurance (Arkansas Life and Disability Insurance) License required.
- Sales and/or marketing experience required.
- Insurance and Medicare sales experience preferred.
- Experience in health insurance, life insurance, or managed care preferred.
- Proficiency in Microsoft Office applications including PowerPoint, Word, and Excel.
- Ability to work 8-16 hours a week from January-September and up to 40 hours per week during training weeks, Annual Enrollment Period, Open Enrollment (October-December), and during outages of full-time employees.
Skills
- Active Listening
- Analyze Information
- Business Influence
- Cross-Functional Communications
- Customer Service
- Decision Making
- Interpersonal Relationships
- Negotiation
- Oral Communications
- Organizing
- Persuasion
- Problem Solving
- Professional Speaking
- Public Relations (PR) Management
- Researching
- Research Techniques
- Sales Activities
- Service Oriented
- Social Perceptiveness
Responsibilities
- Analysis/Problem Solving: Solves problems and makes decisions related to marketing, servicing, and retaining business. Matches customers’ needs with the right product, enrolls members, services accounts, and retains accounts after the sale. Performs financial reviews and needs analysis for individuals.
- Industry/Company Knowledge: Understands company products and services completely, including health insurance, dental insurance, term life/LTD insurance, worksite products, ancillary products, care management tools and services, technology, and other value-added services. Maintains thorough knowledge of the broader industry, major trends, innovations, and competitors.
- Relationship Building: Interacts with a wide array of people both internal and external to the enterprise. Cultivates mature relationships with groups, prospects, agents, and consultants. Develops strong relationships with agents/brokers/consultants, solicits new business, and serves as an industry expert and resource.
- Sales and Marketing: Sells products in all lines of business including consumer-oriented products such as defined contribution and medical savings accounts, individual products, managed and non-managed care products, network access products, life/disability insurance, worksite products, and flexible spending accounts. Generates and mines sales leads for new and existing customers.
- Other duties: As assigned.
Schedule
- 8-16 hours per week from January-September.
- Up to 40 hours per week during training weeks, Annual Enrollment Period, Open Enrollment (October-December), and during outages of full-time employees.
Security Requirements
This position is identified as level three (3). The role requires ensuring the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to individuals. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of duties will be enforced to prevent or detect errors or irregularities on a timely basis. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
ADA Requirements
General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of the primary work assignment.