Retail Sales Representative II

Brightstar is an innovative, forward-thinking global leader in lottery that builds on renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for customers. As a premier pure-play global lottery company, Brightstar offers best-in-class lottery operations, retail and digital solutions, and award-winning lottery games to help customers achieve their goals, fulfill player needs, and distribute meaningful benefits to communities. With a well-established local presence, Brightstar is a trusted partner to governments and regulators worldwide, adhering to the highest standards of service, integrity, and responsibility. Brightstar employs approximately 6,000 people globally.

About the role

Territory for this role is Lubbock, TX. You will be responsible for route coverage within an assigned territory, managing product inventory, and optimizing retail execution to drive sales growth.

Responsibilities

• Complete route coverage within an assigned territory.
• Evaluate and manage product inventory, display, and presentation at retail locations.
• Optimize inventory mix through pack transfers and returns upon retailer request.
• Assist in developing detailed execution plans to grow sales within the assigned district.
• Manage product levels to ensure customer demand is met at all retail distribution points.
• Actively recruit new retailers to increase sales and grow the retailer base.
• Review key metrics with retailers on a consistent basis.
• Communicate and execute organizational strategies, initiatives, and best practices to maximize sales.
• Follow all requirements for picking up, transferring, and returning instant tickets to and from retailers.
• Recover tickets from other locations as directed by the lottery.
• Use retailer sales terminals to process returns of instant ticket inventory according to approved lottery processes.
• Follow all lottery procedures for ticket handling, including pickup, drop-off, transfer, closing, and returns to the warehouse.
• Complete all required paperwork accurately and on time.
• Take appropriate follow-up action on all customer queries.
• Assist lottery personnel with retailer troubleshooting and chronic retailer issues.
• Establish and maintain effective working relationships with Brightstar Lottery personnel and lottery retailers.
• Assist with reports and analysis as requested by sales managers.
• Adhere to the assigned route schedule.
• Assist with other projects as assigned.

Requirements

• Bachelor’s degree in business, marketing, or a related field (preferred).
• Minimum of 1 year of sales experience in retail or wholesale sales (preferred).
• Proficiency in Microsoft Word, Excel, and PowerPoint for use on company-provided tablets or computers.
• Strong written and verbal communication skills.
• Ability to adapt communication style to suit diverse audiences.
• Strong planning and organizational skills.
• Ability to work autonomously.
• Must reside in the region where the regional office is located.
• Extensive daytime travel in a company vehicle.
• Must be able to lift and carry up to 50 pounds.

Pay

The estimated starting compensation range for this role is $40,887 - $115,000. Actual pay may vary based on background, skills, experience, and work location. The company complies with all local pay requirements and collective bargaining agreements, where applicable.

Benefits

• 401(k) Savings Plan with company contributions.
• Health, dental, and vision insurance.
• Life, accident, and disability insurance.
• Tuition reimbursement.
• Paid time off.
• Wellness programs.
• Identity theft insurance.
• Sales roles may be eligible for commission payments; other roles may be eligible for discretionary bonuses.

Note: Programs are subject to eligibility requirements. Immigration sponsorship is not available for this role.