Retail Sales Representative – Home Warranty (Sam’s Club)
2020 Companies is hiring highly motivated, sales-driven professionals as Field Sales Agents to represent a leading Home Warranty provider inside Sam's Club locations. This full-time role is ideal for experienced retail sales candidates looking for a rewarding commission-based opportunity in a premier retail environment.
About the role
Your primary responsibility is to engage Sam's Club members, educate them on Home Warranty services and plans, and facilitate enrollments through a simple QR code-based process.
Responsibilities
- Drive brand awareness and plan enrollments through daily direct customer engagement within assigned Sam's Club location
- Educate customers on Home Warranty services and plans, including coverage options and pricing
- Meet or exceed personal sales productivity goals and key metrics on a weekly, monthly, and quarterly basis
- Generate qualified enrollments by guiding customers through the QR code-based digital enrollment portal
- Accurately document and report sales activity, schedules, and best practices via Pulse time tracker
- Maintain Display area for cleanliness, professionalism, brand standards, and demo-readiness per Sam's Club and client guidelines
- Set up and break down Display equipment at the start and end of each scheduled shift
- Collect customer feedback and provide market insight and recommendations to management
- Adhere to all client-approved training scripts and sales processes without deviation
- Follow all Sam's Club vendor demonstration guidelines, including dress code, workspace standards, and customer interaction protocols
- Complete end-of-shift pulse surveys and report activity as directed
- Attend meetings, training sessions, and conference calls as required
Performance Measurements
- Regular and prompt attendance for all scheduled shifts (Wednesday through Sunday, 11:00 AM to 7:00 PM)
- Meet established weekly/monthly enrollment goals and Net Sales Per 8 Hours targets
- Customer/client satisfaction based on enrollment quality, rejection percentage, and substantiated complaints
- Adherence to client enrollment procedures and Sam's Club vendor standards
Requirements
- High school diploma or GED equivalent required
- 6+ months of previous retail selling experience or customer-facing sales experience preferred
- Must be available to work a flexible schedule including weekdays, weekends, and holidays (primary schedule: Wednesday through Sunday)
- Warm, self-motivated, outgoing, and enthusiastic with strong interpersonal skills
- Ability to stage a consultative selling process that connects with customer needs and overcomes objections
- Ability to perform independently in an unstructured retail environment
- Comfortable standing for prolonged periods in a retail setting
- Proficiency with smartphones and digital tools (QR codes, mobile enrollment portals)
- Must have a personal cellphone with a working number for role-related communication
- Must pass a background check and drug screening
Pay
$17/hr base pay + uncapped commission paid weekly
Schedule
Wednesday through Sunday, 11:00 AM to 7:00 PM
Benefits
- Health benefits, paid time off, and 401K with company match
- Paid training and onboarding support
- Career growth opportunities with clear paths for advancement
- Next-day pay on demand with DailyPay
- 5-day schedule (Wednesday through Sunday)
Location
Assigned Sam’s Club location in San Antonio, TX (78233)
Company Commitment
2020 Companies is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.