Retail Sales Print Supervisor (Hudson, NY)

About the role

Direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals.

Collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Responsibilities

• Sell and provide total print solutions to customers to help them achieve their print and marketing goals.
• Drive customer satisfaction by focusing on customer engagement, quality, and the community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

Requirements

• Able to work a flexible schedule based on the store’s needs.
• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objections and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Qualifications

Commensurate with experience.

Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and prioritize effectively.
• Customer service orientation.
• Knowledge of print and marketing solutions.

Benefits

• Full-time hours.
• Generous paid time off.
• Career development program.
• Weekly pay bonus plan eligible.
• 401(k) with company match.
• Full medical, dental, and vision insurance.
• Associate discounts on in-store and online merchandise, services, and warranty plans.
• Discounts at hundreds of retailers, restaurants, and more.
• And many more benefits.

Pay

Compensation is based on qualifications and experience.

Schedule

Full-time hours.