Retail Sales Print Supervisor (Falls Church, VA)

Total Rewards

• Retail Sales Print Supervisor (Falls Church, VA)
• West Falls Church, Virginia
• Retirement Plan: 401(k) with company match
• Paid Time Off: Generous PTO for full-time associates
• Weekly Pay: Reliable compensation every week
• Health Coverage: Full medical, dental, and vision insurance
• Employee Discounts: On Staples merchandise and services
• Bonus Plan: Eligible based on performance
• Remote/On-site: On-site

Job Details

Hiring immediately.

Get great perks:

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Key Responsibilities

Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

Drive customer satisfaction by focusing on customer engagement, quality, and the community

Coach associates in exceptional service, consultative selling, and total solutions

Lead and develop a team committed to operational excellence in driving profitable sales & margin

Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Be flexible to perform other duties as assigned

Qualifications

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objections and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict in a reasonable, non-confrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously