Retail Sales Print Production Lead (South Burlington, VT)

Job Summary

Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes.

Benefits

• Full-time hours
• Generous paid time off
• Career development program
• Weekly pay
• Bonus plan eligible
• Compensation based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Key Responsibilities

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality
• Create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)
• Train and coach associates to assist in print production as needed
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Qualifications

• Able to work a flexible schedule based on the store’s needs
• Ability to multi-task, prioritize and rank production steps for many jobs
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
• Able to engage and speak to customers and understand their needs
• Able to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Able to act with honesty and integrity regarding customer and business information
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Able to lift and move supplies in the 10-50 pound range, stand and walk continuously