Retail Sales – Part Time

Your Impact at Lowe's

As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

How We Support You

This role offers support beyond competitive pay and flexible schedules. As a Lowe's associate, you'll gain access to many benefits including multiple top-tier health insurance options, educational opportunities, a company-matching 401(k), and an Employee Stock Purchase Program.

Explore Educational Opportunities

Lowe's offers a tuition assistance program to help you further your education. Additionally, there's a company-matching 401(k) and an optional Employee Stock Purchase Program to help you save and invest.

Gain Extra Savings

Take advantage of a 10% Associate Discount and prepare merchandise in your department based on customer needs. Gain extra savings with these programs.

Learn New Trade Skills

Participate in the Track to the Trades program to learn new trade skills relevant to your department.

For Information About Our Benefit Programs and Eligibility

To learn more about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

• Welcome customers to Lowe's and help them find the right products and services for their home improvement needs.
• Interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.
• While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.
• Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

Key Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Minimum Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Preferred Qualifications

• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

• Environmental factors vary by location.
• You may be working in both inside and outside weather conditions.
• You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
• Lifts methods vary based on role, weight, and volume.
• Associates must follow guidelines, limiting single lifts to 75 pounds.
• Team lifts are used minimally starting at 75 pounds or when needed.
• Powdered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Pay Range

Pay Range: $16.90 - $17.85 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.