Retail Sales – Part Time

About the role

As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe’s. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Requirements

• 6 months’ experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months’ experience using common retail technology, such as smartphones and tablets
• Ability to read, write, and perform basic arithmetic (addition and subtraction)
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Ability to minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation

Qualifications

• 6 months of retail and/or customer service experience (preferred)
• Bilingual skills (preferred)
• Certification in a trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials) (preferred)

Benefits

• Multiple top-tier health insurance options
• Tuition assistance program
• Company-matching 401(k)
• Optional Employee Stock Purchase Program
• 10% Associate Discount
• Track to the Trades program for learning new trade skills

Schedule

Flexible schedules available; part-time and full-time options.