Jobs · Customer Service · Alabama

Retail Sales – Part Time

Lowe's Companies, Inc. · Daphne, AL · 1 mo ago
Customer Service$86/hrPart-time
We need to output HTML fragment with sections only if real specific content. Remove boilerplate, navigation, EEO, etc. Keep substantive info: impact description, support, benefits, day, responsibilities, qualifications, maybe travel, working conditions, about Lowe's (maybe duplicate). We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. No Job ID. Include sections only when posting has real specific content. We need to decide which sections to include. From posting: - Impact at Lowe's: description of role, could be "About the role". That's a section. - How We Support You: includes benefits beyond competitive pay and flexible schedules, health insurance, tuition assistance, 401(k) matching, employee stock purchase, 10% discount, Track to the Trades. That's benefits. Could be Benefits section. - Your Day at Lowe's: description of daily tasks, could be part of Responsibilities or About the role. But we have separate Responsibilities section later. - Customer Service Associates work in departments list: could be part of Responsibilities or maybe a list. - Key Responsibilities: list of duties. That's Responsibilities. - Minimum Qualifications: list. That's Requirements or Qualifications? The spec includes Requirements and Qualifications separate. We could put Minimum Qualifications under Requirements, Preferred Qualifications under Qualifications, maybe Skills under Skills? But we have also "Preferred Qualifications" includes bilingual, certification. Could be Skills. - Travel Requirements: mention occasional travel. Could be a section? Not in list headings but we could incorporate into Responsibilities or Working Conditions? Not required headings. - Working Conditions: environmental factors. Could be a section? Not in list; maybe we could omit or put under Responsibilities? Probably better to include as a separate section? But headings limited to those given. We could include under Responsibilities or maybe under About the role? Not ideal. The instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, not exclusive? It says "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect we use those headings when appropriate. Could also add other headings if needed? Probably safer to stick to those. Thus we need to map content to those headings. - About the role: impact description, maybe also day? Could combine. - Responsibilities: key responsibilities list. - Requirements: minimum qualifications. - Qualifications: preferred qualifications. - Skills: maybe bilingual, certification? Could be under Qualifications though. But we can put bilingual and certification under Skills. - Benefits: list of benefits from How We Support You. - Pay: posting does not give specific pay; only says "competitive pay" and "Starting rate of pay may vary...". That's not specific; we should not create Pay section unless posting actually states them. It says "competitive pay" but not a number or range. That's vague; maybe we should not include Pay because it's not specific. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." Benefits are stated (health insurance, tuition assistance, 401(k), discount, etc.) So Benefits section is okay. Pay: only "competitive pay" and "Starting rate of pay may vary...". That's not a specific figure; maybe we should not include Pay. - Schedule: posting mentions flexible schedules but not specific. It says "flexible schedules" under How We Support You. That's not a specific schedule; maybe we should not include Schedule. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits. Now we need to extract content. About the role: combine "Your Impact at Lowe's" paragraph and maybe "How We Support You"? Actually How We Support You is benefits. So About the role: first paragraph: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." Also maybe include "Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals." That's from How We Support You but it's about support; could be part of About the role? Might be better to keep that as part of Benefits? Actually it's about support, not benefits. Could be part of About the role. We'll include that sentence. Thus About the role prose. Responsibilities: list of duties from "Key Responsibilities" plus maybe department list? The department list is about where they work; could be part of responsibilities. We'll include as list items. Responsibilities list: - Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. - Assist customers with locating and handling merchandise - Down stock merchandise by looking for empty areas on shelves and replenishing supplies - Process orders and deliveries accurately so customers receive merchandise as expected and on time - Cross-functionally train in other areas of the store to help deliver the best customer service - Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) - Guide customers through shopping or checkout - Complete other duties as assigned - Work in one of the following departments: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. We could make department list as a separate item. Requirements: Minimum Qualifications list. - 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information - 6 Months Experience using common retail technology, such as smart phones and tablets - Reading, writing, and performing basic arithmetic (addition and subtraction) - Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties - Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Qualifications: Preferred Qualifications list. - 6 months of Retail and/or customer service experience - Bi-lingual skills - Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Skills: maybe we could put bilingual and certification under Skills, but we already have them under Qualifications. Could instead put bilingual and certification under Skills, and keep Qualifications for experience? But spec separate. Let's decide: Qualifications = preferred qualifications (experience, bilingual, certification). Skills maybe empty? Could we omit Skills section if no specific skill content besides those? The instruction: "Prefer a few substantive sections over many thin ones." So maybe we combine Qualifications and Skills? But we need to follow headings; we could omit Skills if no distinct content. However we have bilingual and certification which could be considered skills. But they are already in Preferred Qualifications. Could we put them under Skills and keep Qualifications for experience only? Let's see: Minimum Qualifications are requirements. Preferred Qualifications are qualifications. Skills could be things like bilingual, certification. That seems plausible. Thus: Requirements: Minimum Qualifications. Qualifications: Preferred Qualifications (6 months retail/customer service experience). Skills: Bi-lingual skills; Certification in trade related to department (list examples). Benefits: list from How We Support You. - Multiple top-tier health insurance options - Educational opportunities with Lowe's tuition assistance program - Company-matching 401(k) - Optional Employee Stock Purchase Program - 10% Associate Discount - Track to the Trades program (learn new trade skills) - Flexible schedules (maybe include under Benefits? It's a benefit but also schedule; but we decided not to include Schedule section. Could include flexible schedules as a benefit item.) Also mention "competitive pay" but not specific; maybe we can include as benefit item? It's not a specific benefit; but we could mention "competitive pay" as a benefit. However instruction: do not create Benefits unless posting actually states them. It does state benefits list; we can include competitive pay as a benefit item though it's vague. Might be okay. We'll include: - Competitive pay - Flexible schedules - Multiple top-tier health insurance options - Tuition assistance program - Company-matching 401(k) - Optional Employee Stock Purchase Program - 10% Associate Discount - Track to the Trades program Now we need to output HTML fragment with

    headings and
    • for lists,

      for prose. We must not include any extra text like explanations. Let's craft:

      About the role

      Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals.

      Responsibilities

      • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
      • Assist customers with locating and handling merchandise
      • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
      • Process orders and deliveries accurately so customers receive merchandise as expected and on time
      • Cross-functionally train in other areas of the store to help deliver the best customer service
      • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
      • Guide customers through shopping or checkout
      • Complete other duties as assigned
      • Work in one of the following departments: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

      Requirements

      • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
      • 6 Months Experience using common retail technology, such as smart phones and tablets
      • Reading, writing, and performing basic arithmetic (addition and subtraction)
      • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
      • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

      Qualifications

      • 6 months of Retail and/or customer service experience

      Skills

      • Bi-lingual skills
      • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

      Benefits

      • Competitive pay
      • Flexible schedules
      • Multiple top-tier health insurance options
      • Tuition assistance program
      • Company-matching 401(k)
      • Optional Employee Stock Purchase Program
      • 10% Associate Discount
      • Track to the Trades program

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